M.E.I. Safe is committed to protecting personal information, particularly health and emergency information. This Privacy Policy explains how M.E.I. Safe collects, uses, stores, shares and protects personal data.
1. Data Controller
The controller responsible for personal data processed through M.E.I. Safe is:
2. Information We May Collect
Depending on how you use M.E.I. Safe, we may collect:
Account and Identity Information
- •Name
- •Email address
- •Telephone number
- •Date of birth or age information where required
- •Account credentials
- •Profile photograph where provided
Emergency Contact Information
- •Names
- •Relationships
- •Telephone numbers
- •Other contact information supplied by the user
Users should have an appropriate basis for providing another person’s information to M.E.I. Safe.
Health and Emergency Information
Where users choose to provide it, this may include:
- •Allergies
- •Medical conditions
- •Medications
- •Blood type
- •Implants or medical devices
- •Disabilities
- •Accessibility requirements
- •Communication needs
- •Physician or healthcare information
- •Other emergency-relevant information
Health information is treated as sensitive or special-category personal data where applicable law requires.
Device and Technical Information
- •IP address
- •Browser and device information
- •Operating system
- •Session information
- •Security logs and authentication events
- •QR/NFC interaction information
- •Approximate location derived from technical information
- •Cookie or similar identifiers
Transaction Information
- •Order information
- •Billing information
- •Payment status
- •Delivery details
- •Transaction identifiers
- •Refund information
Payment-card information may be handled directly by an authorized payment provider rather than stored by M.E.I. Safe.
3. Why We Process Personal Data
M.E.I. Safe may process personal data to:
- •create and maintain accounts;
- •create and display emergency profiles;
- •connect QR/NFC identifiers with profiles;
- •allow authorized profile management;
- •provide requested products and Services;
- •authenticate users;
- •protect accounts and prevent misuse;
- •process orders and payments;
- •provide customer support;
- •maintain security and audit records;
- •comply with legal obligations;
- •establish, exercise or defend legal claims;
- •improve reliability and performance using lawful analytics;
- •communicate important service information; and
- •send marketing communications where permitted and where required consent has been obtained.
4. Legal Bases
Depending on the processing activity, M.E.I. Safe may rely upon:
- performance of a contract;
- compliance with a legal obligation;
- legitimate interests, where applicable;
- consent; or
- another lawful basis available under applicable law.
Because health information may constitute special-category personal data under GDPR, an applicable condition under Article 9 GDPR must also apply.
Where M.E.I. Safe relies on explicit consent for processing health information, consent will be specifically requested and documented.
5. Emergency Profile Visibility
M.E.I. Safe is designed to allow users to make selected emergency information accessible when their identifier is scanned or tapped.
Information designated by you for an emergency-access view may therefore be accessible to someone who scans or taps your M.E.I. Safe identifier.
Users should carefully choose what information they make available through this view.
Private account information that is not designated for emergency access will remain subject to applicable access controls.
6. Sharing Personal Information
M.E.I. Safe may disclose personal data where necessary to appropriate recipients, including hosting providers, authentication services, payment processors, shipping partners, security systems, professional advisers, and legal authorities.
M.E.I. Safe does not sell health information for advertising purposes.
7. International Data Transfers
M.E.I. Safe may operate using service providers or personnel located in more than one country.
Where personal data protected by GDPR is transferred outside the European Economic Area, M.E.I. Safe will use an appropriate lawful transfer mechanism where required, such as Standard Contractual Clauses or adequacy decisions.
8. Data Retention
M.E.I. Safe keeps personal data only for as long as reasonably necessary for the purposes for which it was collected and for applicable legal, security, accounting and dispute-resolution requirements.
Specific retention periods will depend on the category of information, purpose of processing and applicable legal requirements.
Where personal data is no longer required, it will be deleted, anonymized or otherwise handled in accordance with applicable law.
9. Security
M.E.I. Safe uses technical and organizational measures designed to protect personal data. These may include encryption, access controls, authentication, logging, backups, and secure development practices.
No online service can guarantee absolute security.
10. Your Rights
Where GDPR applies, you may have rights including access, correction, deletion, restriction, portability, objection, and consent withdrawal.
Withdrawal of consent does not affect processing lawfully carried out before withdrawal.
Requests may be sent to support@meisafe.com. M.E.I. Safe may take reasonable steps to verify your identity before fulfilling a request.
11. Complaints
You have the right, where applicable, to lodge a complaint with the competent data-protection supervisory authority.
For France, the relevant authority is the Commission Nationale de l’Informatique et des Libertés (CNIL), subject to applicable GDPR rules.
12. Children
M.E.I. Safe recognizes that children’s health information requires particular protection.
Where Services are made available to minors, M.E.I. Safe will apply age, parental-authorization and consent requirements required by applicable law.
13. Automated Decision-Making
Unless specifically disclosed otherwise, M.E.I. Safe does not use health information to make solely automated decisions that produce legal or similarly significant effects concerning users.
14. Changes to This Policy
M.E.I. Safe may update this Privacy Policy to reflect changes to its Services, technology, legal obligations or processing activities.
Material changes will be communicated where required.